{"id":480399,"date":"2026-01-08T16:13:30","date_gmt":"2026-01-08T16:13:30","guid":{"rendered":"https:\/\/www.sunballast.org\/demander-de-laide\/"},"modified":"2026-07-27T05:08:03","modified_gmt":"2026-07-27T05:08:03","slug":"demander-de-laide","status":"publish","type":"page","link":"https:\/\/www.sunballast.org\/fr\/demander-de-laide\/","title":{"rendered":"Demander de l&rsquo;aide"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"480399\" class=\"elementor elementor-480399 elementor-430312\">\n\t\t\t\t<div class=\"elementor-element elementor-element-319fb41 page-header-shape e-flex e-con-boxed e-con e-parent\" data-id=\"319fb41\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dd47d38 e-con-full e-flex e-con e-child\" data-id=\"dd47d38\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ebe054 at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"9ebe054\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Demander de l'aide<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c53588 elementor-invisible elementor-widget elementor-widget-elementskit-breadcrumb\" data-id=\"7c53588\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><ol class=\"ekit-breadcrumb\"><li class=\"ekit_breadcrumbs_start\"><a href=\"https:\/\/www.sunballast.org\/fr\/\">Home<\/a><\/li><\/ol><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0682907 e-flex e-con-boxed e-con e-parent\" data-id=\"0682907\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ab94b51 e-con-full e-flex e-con e-child\" data-id=\"ab94b51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-02d5521 e-con-full e-flex e-con e-child\" data-id=\"02d5521\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4c4666 at-heading-animation at-animation-heading-none elementor-widget elementor-widget-heading\" data-id=\"a4c4666\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Besoin d\u2019une assistance technique ? Remplissez le formulaire, nous nous occupons du reste. \n <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9c3a42 elementor-widget elementor-widget-text-editor\" data-id=\"c9c3a42\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Notre service technique est toujours pr\u00eat \u00e0 vous aider. Remplissez le formulaire et nous vous recontacterons dans les 24 heures afin de vous fournir l\u2019assistance dont vous avez besoin. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0c21a5 contact-form elementor-invisible elementor-widget elementor-widget-elementskit-contact-form7\" data-id=\"c0c21a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-contact-form7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-form\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f471529-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"471529\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/480399#wpcf7-f471529-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"471529\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f471529-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"cf-container\">\n\t<div class=\"cf-col-6\">\n\t\t<p><label>Nom<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"cf-col-6\">\n\t\t<p><label>Pr\u00e9nom<span class=\"wpcf7-form-control-wrap\" data-name=\"your-surnname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"surname\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-surnname\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"cf-col-6\">\n\t\t<p><label>Nom de l'entreprise<span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"company\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-company\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"cf-col-6\">\n\t\t<p><label>Ville<span class=\"wpcf7-form-control-wrap\" data-name=\"your-city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"city\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-city\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"cf-col-6\">\n\t\t<p><label>Email<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"cf-col-6\">\n\t\t<p><label>T\u00e9l\u00e9phone<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"phone\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"cf-col-6\">\n\t\t<p><label>\u00cates-vous d\u00e9j\u00e0 client?<span class=\"wpcf7-form-control-wrap\" data-name=\"client\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"client\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"Oui\">Oui<\/option><option value=\"Non\">Non<\/option><\/select><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"cf-col-6\">\n\t\t<p><label>Quel produit avez-vous utilis\u00e9?<span class=\"wpcf7-form-control-wrap\" data-name=\"product\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"product\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"Standard\">Standard<\/option><option value=\"Vela\">Vela<\/option><option value=\"Est-Ouest\">Est-Ouest<\/option><option value=\"Connect\">Connect<\/option><option value=\"Personnalis\u00e9\">Personnalis\u00e9<\/option><\/select><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"cf-col-12\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"1000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Br\u00e8ve description du probl\u00e8me\" name=\"message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"cf-col-12 acceptance\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-50\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-50\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">J'autorise le traitement de mes donn\u00e9es conform\u00e9ment \u00e0 ce qui est pr\u00e9vu par la <a href=\"https:\/\/www.sunballast.org\/privacy-policy\/\" target=\"_blank\">Politique de confidentialit\u00e9<\/a> de Basic S.r.l.<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"cf-col-12 acceptance\">\n\t\t<p>Newsletter<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-378\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-378\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">En cochant cette case, vous acceptez de recevoir du mat\u00e9riel publicitaire sur les produits et services fournis par Basic S.B.R.L. par l'envoi de newsletters. \u00c0 tout moment, vous pourrez vous d\u00e9sinscrire en cliquant sur le lien appropri\u00e9 situ\u00e9 en bas de l'email.<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"ENVOYER\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"57\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Demander de l&rsquo;aide Home Besoin d\u2019une assistance technique ? Remplissez le formulaire, nous nous occupons du reste. Notre service technique est toujours pr\u00eat \u00e0 vous aider. Remplissez le formulaire et nous vous recontacterons dans les 24 heures afin de vous fournir l\u2019assistance dont vous avez besoin. Nome Cognome Nome azienda Citt\u00e0 Email Telefono Sei gi\u00e0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-480399","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Demander de l&#039;aide - Sunballast<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Demander de l&#039;aide - Sunballast\" \/>\n<meta property=\"og:description\" content=\"Demander de l&rsquo;aide Home Besoin d\u2019une assistance technique ? 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